I actually have two management problems: one in the office, the other in school.
First, my office problem: I am working in a small accounting office as a part time intern. After my manager quit, the president of the office tried to replace her position with me. To me, it seemed to be impossible, since I did not have enough experiences and time. However, he just said, “It’s not difficult. You can do it even though you are only part time.” I barely convinced him to hire at least one more person, and he hired another intern who had less experience than me and was my friend.
He literally said that inters are stupid four or five times a day – meaning us of course.
When we ask questions, he often answers like “That is too stupid to answer.” When we try to suggest new methods, he says “Do not complain. Just work hard. Your level is too low to complain.” However, he has us file taxes and make financial statements. Moreover, he prohibits us to tell our clients that we are inters. So the clients think we are accountants and expect professional service.
Since it is very hard for international students to get an internship, and also I still am learning a lot, I don’t want to quit this office. Can anybody give me some advice on how to deal with this boss?
My second problem relates to school. I and my friend have problems with Baruch’s administration. In the International Student Center, I was told different things at each visit from the receptionists. Each time I needed to bring different documents, many of which were unnecessary. In the Academic Advising Center, one counselor yelled at me asking why I came back to her even though I had a different question than at my previous visit. My friend was sent to get a document from a department and was told to go back to the previous department, that had sent him there on the first place. I transferred to Baruch from LaGuardia, but I had never experienced this bad service in LaGuardia. Do these things only happen to me?
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2 comments:
Wow... I think you need to find a different place to work. Thats one of the bosses everyone should avoid. Even customers too.
This is just my guess, your boss is using you because international student is an easy target, and international student + intern = very easy to abuse and push over. That is not what internship is about, besides that, your boss has already crossed over the legal boundary by his comment and the fact that he is hiding the truth that you are an intern. That is not being honest to the customer and can be sue by consumer affair. You are also liable for this if someone find out. If that is the case, it would be very difficult for you are an international student to find job in the future, particularly in accounting, a profession that highly valued honesty, ethical behavior, and honest disclosure.
As for the second problem, you are not the only one experiencing it. These kind of situations are very often in the United States of America, particularly in the public service, where the employees are not paid very well, and they take their stress out on the customers. That is why some people thinks the Americans are rude. Just smile and bow like the Japanese, be courteous. I bet they can not tolerate courtesy very well and will change their behaviors.
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